Return and Refund Policy – SMM Follow

in SMM Follow We strive to provide high-quality digital services
It meets the needs of our clients. And given the nature of the digital services we offer,
The return and refund policy is subject to specific conditions outlined below.

1. Nature of services

All services offered through the SMM Follow website are digital services.
It is executed automatically or manually after order confirmation.
Once the service has commenced, it cannot be cancelled or refunded.
To the original payment method.

2. Retrieval mechanism

If a refund is due, it will be The amount will be refunded to the customer's on-site wallet.
The amount will not be refunded in cash, to a payment card, or via any other external payment method.

The wallet balance can be used later to purchase any available service.
On the SMM Follow website without any restrictions.

3. Cases in which refund is permissible

Return requests will only be considered in the following cases:

• Failure to start implementing the service within the specified period
• The service could not be provided due to a technical error on our part.
• Cancel the order before implementation begins (if possible)

4. Cases not covered by refunds

• Service implementation begins or is partially or fully completed.
• The customer provided incorrect information (incorrect link – private account – deleted content)
• Changes or decreases resulting from social media platform updates
• Delay caused by a third party or platform policies

5. Return Request Mechanism

To request a refund, the customer must contact the technical support team.
Within a period not exceeding 24–48 hours From the date of the request,
With the order number and the reason for the return request clearly stated.

6. Return processing time

Return requests are reviewed within a period ranging between
1 to 3 business days.
If approved, the balance is added directly to the customer's wallet.

7. Using wallet balance

The wallet balance is not transferable outside the site.
It cannot be withdrawn in cash or transferred to bank accounts or payment cards.
It is used only to purchase services available on SMM Follow.

8. Amendments to the Return Policy

The site retains SMM Follow With the right to modify the refund policy
At any time without prior notice.
Continued use of the site constitutes acceptance of the updated policy.

9. Contacting support

If you have any questions regarding our return policy,
Please contact the support team via the contact methods available on the website.

By using the site SMM FollowBy doing so, you agree to the policy
Returns and refunds are fully processed.